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Shopping Basket
Note: All prices in US Dollars
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The manufacturer warrants all products from factory defects or innate damage. Products are shipped via UPS or truckline. If received via UPS, we ask that you immediately inspect your shipment for damage or defect and report any problemsr to our customer service department within 10 business days. If the product is damaged, we will then file the damage claims with UPS, and they request a period of 5 business days from the report for the right to inspect, so please keep all original packaging until then. You will be free to dispose of the damaged product after that period of time. We will either send you a replacement or issue you an internal credit thereafter. For truckline shipments, please count all boxes as noted on the bill of lading before accepting delivery. Any visible damage should be noted and marked on the bill of lading as well. This is critical as we cannot file claims on missing or damaged items on your behalf once signed for on the bill of lading. We will issue replacements or credit upon notice. All returned merchandise, otherwise, must be returned in the original packaging for credit. We reserve the right to charge a 10% restocking fee before credits are issued.
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info@homegardenornaments.com |
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